FAQs

Q. When will my item be shipped?



A.

Most items are packed and shipped out within 1-2 business days (after your payment has cleared). However, during the holidays, or at busy times of the year, it may take up to 5 business days to ship your item. We will provide a tracking number as soon as your item has been shipped.

Q. Can I view or pick up an item in person?


A.

As we are not a traditional antiques shop and are not open to the public, you must contact us first to schedule a visit during our business hours (Monday-Friday 10AM-5PM). To view an item you are interested in purchasing or pick up a piece you have purchased at our office/warehouse in Beacon, New York, please call: (845) 765-2999 to schedule an appointment.

Q.What is the provenance of the item?



A.

Unfortunately, we are unable to provide a clear provenance for each of our items as most of our estate purchases are agreed upon with the stipulation that the family not be named. However, we can say that this piece was purchased from an auction or estate sale in or around the New York area within the past 30 years.

Q. I would like to return a purchase, what is your address?



A.

Once you have contacted us in regards to your request for a refund, please have all returns shipped, in the same manner in which item(s) were originally received, to our store at the following address:

        Bloom Fine Art & Antiques, Inc.
        41 Mason Circle #6
        Beacon, NY 12508

Q. Can you end an auction early?



A.

It is against our company policy to end auctions early; however, the majority of our store listings are fixed price "Buy-It-Now" with a "Make Offer" option.

Q. Can you appraise an item from my personal collection?



A.

As we are not appraisers or experts on your item, I am afraid we cannot be of much help. For more information, might we suggest contacting the Appraisers Association of America to find a certified appraiser in your area.